Refund policy

30-Day Refund Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, you may return your jewelry for a refund within 30 days of receipt. Please note the following:

  1. Eligibility: The item must be returned in its original condition, unused, and with all original packaging and tags intact.

  2. Return Shipping: The buyer is responsible for all return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive the returned item.

  3. Refund Process: Once the returned item is received and inspected, your refund will be processed. Please allow up to 7 business days for your refund to be issued. Refunds will be credited to the original payment method.

  4. Non-Refundable Items: Outlet items are not refundable unless faulty.

  5. Exchanges: If you'd prefer to exchange the item instead of receiving a refund, please contact us to arrange the exchange process.

For further assistance, feel free to reach out to our customer service team.